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Our Workforce

In March 2021, our GP Care Group workforce saw an increase of 12% from the previous year.

Changes in workforce headcount across the period to March 2021

  • March 2017 Headcount = 163
  • March 2018 Headcount = 325
  • March 2019 Headcount = 391
  • March 2020 Headcount = 542
  • March 2021 Headcount = 606

12% increase in headcount over the year.

Staffing breakdown by contracted hours March 2021

  • Full time = 190
  • Part time = 130
  • Bank = 286

Total = 606

Types of staff employed – headcount March 2021

  • Nurses = 165
  • Support Workers & Nursery Nurses = 64
  • Doctors = 99
  • Advocates/Interpreters = 65
  • UTC/OOH Support Staff = 43
  • Pharmacists = 17
  • Allied Health Professionals = 9
  • Range of other specialist and support roles = 144

Total = 606

Types of staff employed – WTE March 2021

  • Nurses = 101
  • Support Workers & Nursery Nurses = 36
  • Doctors = 3
  • Advocates/Interpreters = 23
  • Urgent Treatment Centre and Out of Hours Support Staff = 18
  • Range of other specialist and support roles = 82

Total = 263

Human Resources

About the service

We provide Human Resources support for the Care Group. This covers the full range including managing the payroll and Occupational Health service contracts, recruitment, advising with employee relations cases and Employment Tribunal claims, providing workforce data, and supporting TUPE transfers, service developments and organsiational change.

Highlights of your service from April 2020 to March 2021

During this year we have successfully developed the health & wellbeing offer for staff. In addition to our free counselling service we have added, this included virtual wellbeing sessions, advice, and guidance about managing stress and keeping healthy, including desk exercises and promoting regular walks during the day. The HR Team brought the elements together into the Employee Health & Wellbeing Programme and also established the staff Health & Wellbeing Forum. The organisation continues to develop the range of advice and support available.

The GP Care Group reviewed and refreshed our recruitment service to ensure we continue to offer a great service that is efficient and safe, introducing online documentation. We adapted to the covid right to work check requirements and made changes to ensure compliance with the Government statutory Good Work Plan. In November we responded at pace as the vaccine service was mobilised, supporting the rapid on boarding of 100 new staff and issuing bank contracts for 94 existing staff so that they could also join the programme. The HR Team also worked in partnership with Volunteer Centre Tower Hamlets to recruit over 100 volunteers to support the vaccine centres.