Let’s continue to work together to keep COVID-19 in check. The more of us that do the right things, the better chance we have of keeping COVID-19 away for good.

Don’t forget, Hands, Face, Space.

Wash your hands, cover your face, make space. These are the three most effective ways we can all control the spread of the virus.

Together, we will control the virus and stop the spread.

To make sure you receive the most up-to-date guidance on symptoms, how to look after yourself and others, and information on self-isolation and social distancing, please visit nhs.uk/coronavirus.

The following pages have more information about COVID-19 in Tower Hamlets. 

COVID-19 Vaccination Sites in Tower Hamlets

There are two ways to book your COVID-19 vaccine appointment.

Through the national NHS system which offers appointments at mass vaccination sites such as Westfield and some local pharmacies. These can be booked online or by calling 119.

At local clinics in Tower Hamlets, set up by the council and local NHS. Appointments at local clinics can be booked through our online system or by calling the council helpline 020 7364 3030 (Monday- Friday, 9am - 5pm).

For an up-to-date list of vaccination sites in Tower Hamlets, visit the COVID-19 pages on the Council website here


Book or change your COVID-19 Vaccine appointment

You don’t need any ID to book your appointment, or to prove your immigration status. Everyone is welcome, and remember, you will need two doses of the vaccine for maximum protection.

Book an appointment>

COVID-19 Test and Trace in Tower Hamlets

NHS Test and Trace is a national programme that ensures that anyone who develops symptoms of Covid-19 can be tested quickly. It also helps trace close recent contacts of anyone who tests positive for coronavirus and notify them so that they can stay at home (self-isolate) and help stop the spread of the virus.

Benefits and financial support is available from the council for residents self-isolating. This includes support arranging food and medication deliveries.

For more information about NHS Test and Trace, visit the Council Test and Trace pages.

COVID-19 Vaccines

The coronavirus (COVID-19) vaccines are safe and effective. They offer us the best protection against COVID-19.

COVID-19 vaccines are currently available for everyone aged 12 or over (learn more about who can get the vaccine).

COVID-19 booster vaccine

The NHS is offering a booster vaccine dose to people most at risk from COVID-19 who have already had two doses of the vaccine.

The protection given by the COVID-19 vaccine decreases over time. A booster dose helps give you longer-term protection against getting seriously ill from COVID-19.

The NHS will let you know when it's your turn to have a booster dose. It's important not to contact the NHS for one before then.

For more information about COVID-19 Vaccines, including the booster dose, visit the COVID-19 vaccine pages on NHS.uk website

Help and support available

COVID-19 advice in other languages

Doctors of the World has provided COVID-19 advice for patients in 36 languages, produced in partnership with the British Red Cross, Migrant Help Centre, and Clear Voice.

Translated COVID-19 advice is available in the following languages:

English, Albanian, Amharic, Arabic, Armenian, Bengali, Bulgarian, Czech, Dari, Estonian, Farsi, French, Gujarati, Greek, Hindi, Italian, Hungarian, Kurdish Sorani, Lithuanian, Malayalam, Portuguese, Simplified Chinese, Pashto, Polish, Portuguese, Punjabi, Russian, Romanian, Sindhi, Slovak, Spanish, Somali, Tamil, Tigrinya, Turkish, Urdu, Vietnamese.


Complaints and feedback 

If you would like to leave feedback on the service you received, positive or negative, then please email thgpcg.covidvaccsbooking@nhs.net with FEEDBACK in the subject. 

Please indicate within the email whether you require a response and we will reply to you within 28 days. Alternatively, you can send feedback via your GP Practice. Please note that we are unable to change national guidelines. 

Complaints relating to the current vaccination rules would be better directed towards your local MP.

Keep up to date with COVID-19-related information on Tower Hamlets Council’s COVID-19 pages

COVID-19 Vaccination Helpline

Tower Hamlets residents who are eligible for the COVID-19 vaccine will now be supported to book their appointment through a new helpline.

Find out more