What do Hub appointments cover?

Situations and health issues which Hub appointments do NOT cover. Please note that Hub appointments are not available for the following:  

  • Private Medicals & Home Visits
  • Long term/chronic medical certificates (greater than two weeks)
  • Minor Surgery
  • Routine reviews for long terms conditions (these should be booked with a nurse or pharmacist where appropriate)
  • All non-core NHS letters (e.g. housing benefits)
  • Any non-core NHS services (e.g. travel immunisation and medicals)
  • Patients with serious mental health issues or who require continuity of care
  • Conditions likely to require MRIs being ordered
  • Nurse appointments can be booked at a Hub
  • Nurse appointments can be booked for:
  • Contraception initiation
  • Sexual health check-up
  • Asthma review
  • Ear syringing

Who uses this service?

From April 2020- March 2021, we offered more than 21,000 GP, Nurses, and HCA appointments to patients in Tower Hamlets. We mainly offered face-to-face appointments but during the pandemic, we offered telephone triage and home visit home appointments as well. 

The Extended Hours Hub service is utilised by all age patients, but the average patient age is 31.7 years in Tower Hamlets.

Hub locations and hours 

Health Spot

A Tower Hamlets GP Hub service for young people aged 11-19 

Opening hours 

Available every Tuesday, between 4-8pm. 

To visit the Health Spot page click here

Read our news story about Health Spot here

Contact the team

Khadija: 07764422021 

Treaser: 07734346127 

Blithehale Hub

Blithehale Medical Centre 

22 Dunbridge Street 

Bethnal Green 

London 

E2 6JA 

Opening hours

Monday 6.30pm - 10pm 

Tuesday 6.30pm - 10pm 

Friday 6.30pm - 10pm 

Strouts Place Hub

Strouts Place Medical Centre 

3 Strouts Place  

London 

E2 7QU 

Opening hours

Wednesday 6.30pm-10pm 

Thursday 6.30pm - 10pm 

Saturday 8am - 8pm 

Sunday 8am – 8pm  

East One Hub

East One Health Centre 

14 Deancross Street 

London 

E1 2QA  

Opening hours

Monday 6.30pm - 10pm 

Tuesday 6.30pm - 10pm 

Wednesday 6.30pm - 10pm 

Thursday 6.30pm - 10pm 

Friday 6.30pm - 10pm 

Saturday 8am - 8pm 

Harley Grove Hub

Harley Grove Medical Centre 

15 Harley Grove 

London 

E3 2AT 

Opening hours

Tuesday 6.30 - 10pm 

Wednesday 6.30 - 10pm 

Saturday 9am - 5pm 

Gough Walk Hub

Gough Walk Practice 

21 Newby Place 

Poplar 

London 

E14 0EY 

Opening hours

Tbc

Information for General Practices

Booking an appointment at a hub

Locality hubs provide GP, Nurses , and HCA appointments for urgent or routine primary care services. 

Hub appointments can be booked by:

a patient's Tower Hamlets GP Practice and NHS 111 Services.  

Booking essentials

  • When booking an appointment, it is essential that you include:
  • a patient's NHS number
  • as much information as possible to indicate why the patient is attending the appointment.

Appointments for weekdays

  • These are booked up to 48 hours in advance.

Appointments for weekends 

  • These are booked up to 7 days in advance with the exception to busier hubs where appointments are often embargoed for up two to four days.

Availability

Length of appointments: 

  • GP appointments are 15 minutes
  • Nurse appointments are 15 minutes
  • HCA Appointments are 15 minutes

WALK-INs not accepted

Patients will NOT be seen if they walk-in to a Hub.

Patients must be booked via either their registered GP practice or the NHS111 Service 

Please be advised that all six Hubs operate using the same EMIS (EMIS Web Community Version). Therefore, the hub clinicians will have access to Tower Hamlets GP practice registered patient medical notes.