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Spotlight on our Advocacy & Interpreting Service

Posted on: 26 January 2023

Did you know everyone in Tower Hamlets has equal access to primary healthcare through the provision of bilingual advocacy, interpreting, translation, and telephone interpreting services?

Our borough is made up of rich and diverse communities and so it’s important that everyone can access the support they need when using primary care services. The Care Group’s Advocacy and Interpreting service is free and aims to address inequalities and improve health outcomes for those who don’t use English as their main language. 

To access the service, you must make an appointment at your local GP clinic. We are proud to share our Advocacy & Interpreting Service is used on average of about 1,600 times monthly by GP practices. 

Is the service offered in my language?

Languages that are offered by trained interpretation services include:

  • Bengali/Sylheti
  • Somali
  • Chinese (Mandarin and Cantonese)
  • Turkish
  • French
  • Vietnamese
  • Polish
  • Russian
  • Spanish
  • British Sign Language (BSL) 
  • Urdu
  • Hindi
  • Gujarati
  • Punjabi


Learn more about the Advocacy and Interpreting services click here: Accessing Advocacy and Interpreting.