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GP Out of Hours (OOH) Service

 COVID_19 Update:

The service is operating as normal, however please note that you should arrive promptly at your appointment time, not early. 

Normally only the patient will be admitted and a maximum of one parent/carer where necessary. 


About the Service


Opening Hours

The GP Out of Hours service is open:

  • 6.30pm to 8am weekdays
  • 24 hours at Bank Holidays and weekends 

What is the service for?

It is for any urgent medical conditions that cannot wait until your surgery reopens.

Please call 111 and they will assess your needs and book you an appointment with the service if appropriate.

If necessary, they will arrange for a GP to visit you at home.

Who is this service for?

This service is for Tower Hamlets (appointments at Royal London Hospital*) and City & Hackney (Home Visiting only) registered patients, residents and visitors to the boroughs. Please note, clinic appointments for City & Hackney residents are provided by Homerton Hospital. NHS 111 will provide the necessary information when you book your appointment.

Where is the Service?

*Due to COVID-19 the service is located at Clinic 1 at the Royal London Hospital off Stepney Way. It works alongside the Urgent Treatment Centre.



We are thrilled to have been rated 'GOOD' in every category of the very first CQC inspection of our GP Out of Hours service.




Out of Hours Number

If you require urgent primary medical care when your surgery is closed please call 111, if appropriate the team will then book you an appointment to come to see the Out of Hours GP Service.


If you need to contact the service for any other reason please call us directly on 0300 033 5000.