GP Care Group Services for Practices
The Health Visiting service is for you and your child, from before birth up untilthey are five years old.
Learn more about our Care Group services for Practices
IT Support for Practices
The GP Care Group has fully mobilised its IT working solutions to cloud-hosted services using the Office 365 suite which has resulted in a faster and seamless file sharing and collaboration platform. Practices are able to access Microsoft Office resources on SharePoint and fully utilise Teams to collaborate and use applications to access all essential files centrally which significantly eases navigation, document control whilst providing an interactive and user-friendly interface.The IT team can also provide Office 365 top-up training to all Practice staff to enable them to fully utilise all the features of Office 365, ensuring our workforce is digitally confident.
Training modules include:
- An Overview of Office 365 with an emphasis on Digital Safety
- One Drive and SharePoint features including uploading/downloading and sharing
- MS Teams features and advanced functions
- Using Outlook more effectively including calendar features
- Using OneNote.
Additionally, The Care Group uses MS Teams as our main mode of telecommunications and have been able to set up numerous hunt groups smoothly including recently for our advocacy services which has had around 19,000 inbound and outgoing calls over the last three months.
The IT team can also provide Clinical Systems training and has completed EMIS training to 255 of our 0-19 staff.
The Care Group is proud to be investors in staff training especially in the area of IT and can offer this training to staff within Primary Care.
Digital Accelerator Programme
The Tower Hamlets Digital Accelerator is working to increase the uptake of three digital tools amongst practices and patients. These tools are:
- Online registration form for new patients in each borough
- The NHS App
- The use of a total triage model within practices
The digital accelerator is keen to encourage the use of these tools in the way we work across North Eeast London within our practices and with our patients to provide access to healthcare because:
- It provides an easier and more responsive patient journey where the quality of care they receive is quicker and better
- It provides better use of our practice workforce by using a more efficient process
- It ensures patients will always be able to have access to healthcare within or outside of practice hours.
- It empowers patients to take control of their healthcare where possible.
Advice & Support for Practices and Primary Care Network (PCN) Support
Support for practices
The GP Care Group is well placed to provide advice and support for Practices. We currently support the Practice Managers and Nurse Forums and provide training through CEPN and Open Doors. We can also review the practice Business Continuity Plan as required. During the pandemic, we provided access to COVID-19 testing for all practice staff. We also provide extended access hubs for practices to use.
Support for Primary Care Networks (PCNs)
The GP Care Group currently supports PCNs by:
- Being the one voice for primary care at a Borough and System-level and through the delivery of the Borough Plan and integrated care
- Holding the NIS Contract and working closely with the network deploy the resource to its maximum benefit
- Providing forums for Networks to support the delivery of Network functions including CDs and network Manager's meetings
- Being the employer for a range of roles including those under the ARRS scheme
- Providing access to back-office support such as IT and HR
