The GP Out of Hours Service
Supporting you with urgent medical conditions that cannot wait until your GP surgery reopens.
Contact us
If you have any inquiries, feedback, or complaints please email:Thgpcg.feedbackandcomplaints@nhs.net
Finding the OOH Service
Clinic 1
Royal London Hospital
Luckes Entrance
Stepney Way
Whitechapel,
E1 1FR
Opening Times
Weekdays: 6:30pm to 8am
Weekends: 24 hour opening
Bank Holidays: 24 hours opening
What is the service for?
It is for any urgent medical conditions that cannot wait until your surgery reopens.
Please call 111 and they will assess your needs and book you an appointment with the service if appropriate.
If necessary, they will arrange for a GP to visit you at home.
Who is the service for?
This service is for Tower Hamlets (appointments at Royal London Hospital*) and City & Hackney (Home Visiting only) registered patients, residents, and visitors to the boroughs. Please note, clinic appointments for City & Hackney residents are provided by Homerton Hospital. NHS 111 will provide the necessary information when you book your appointment.
Where is the service?
*Due to COVID-19 the service is located at Clinic 1 at the Royal London Hospital off Stepney Way. It works alongside the Urgent Treatment Centre.
How to make an appointment
- Medical conditions can be looked at while GP surgeries are closed.
- Information about booking an appointment through NHS 111
If you require urgent primary medical care when your surgery is closed please call 111, if appropriate the team will then book you an appointment to come to see the Out of Hours GP Service.
